
October 15, 2009 - Social networking websites connect millions of people, businesses, ideas, blogs, and more everyday -- really, every hour. With so much connection and sharing going on, you know scam artists are always waiting in the wings to take advantage.
There have been several major phishing and spam attacks on popular social networks like Twitter and Facebook, but while getting your profile hacked into by spammers is invasive and frustrating, having an attack sent to your clients from your professional social media account is REALLY embarrassing.
While you can't prevent every spam attack, there are certain safeguards you can have in place to assure your social network identity (and your online reputation) remain as safe as possible.
1. Do not give your login and password to anyone, and in fact, periodically change your password to ensure safety
2. If you receive a message on a social network that seems suspect, even if it is from someone you know, don't open it or click on the link. Try to email/contact the sender from another location (i.e. - your personal email) to confirm they sent the message and that it is safe to open.
3. Participate through the social network to read about reported scams from other users, and the report the ones you see to warn other users of the site. Even typing in something like "phishing scam" or "spam virus" in Twitter search or Google can let you know if a specific fake message is being passed around.
4. If you are the victim of a hacker or phishing attack, contact the social network immediately to get the problem resolved. Once the situation has been taken care of and your access and security is restored, send out an apology to all of your friends explaining that your profile was compromised and that you are sorry for any confusion or spam/phishing messages sent from your profile during this time.
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