You wouldn’t go through all the trouble of creating a new multi-channel ad campaign without figuring out your demographics first, so why would you put your company’s name on a Twitter account without a marketing strategy behind it?
Social media networks like Twitter can be a great addition to your marketing efforts (anchor for link to Twitter Marketing Objective Article), but just like any other strategy, you need to map out your goals first. After all, just because the concept of companies entering into the social media sphere is relatively new doesn’t mean you can just dive in without any direction.
On the one hand it is exciting because there are so many new possibilities, new ways to reach people, and new uses joining Twitter on a daily basis. On the other hand all that wide openness can make it difficult to focus your efforts or cause you to bite off more than you can chew.
Twitter or any other social media marketing only works when you put in the time and energy to develop your company and brand with specific goals in mind –
- If you want to use Twitter to address customer service concerns you need to be prepared to put in the time and energy that relationship demands.
- If you want to promote your brand or get customer feedback on new products, you need to create an online environment that will make people want to talk to you.
All of these goals are attainable through the power of social media, it’s just a matter of fine tuning your marketing objectives and putting a plan together for how you are going to achieve them.
If you’re thinking about setting your company up on Twitter, contact us today and learn how WeDowebContent can help improve your marketing efforts through social media management.